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Terms and conditions of sale

Urban Shoes Terms and Conditions of Sale

1.- Applicable legislation These terms and conditions of sale of the website www.urbanshoes.es regulate the purchase of physical products made by Customers through said online space. In any case, these terms and conditions of sale of the website www.urbanshoes.es will apply to all sales made in the Iberian Peninsula (mainland Spain, the Balearic Islands and the Canary Islands. Therefore, it will be of The following regulations and other complementary legislation apply:

– Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws (regulations on consumer and user matters).

– Royal Decree of August 22, 1885, by which the Commercial Code is published (regarding distance selling (sale made outside a commercial establishment).

– Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, better known as the Federal Information and Transparency Law (LSSI or LSSICE) in relation to legal notice https://urbanshoes .es/legal-notice/.

– Law 37/1992, of December 28, on Value Added Tax in relation to the payment of VAT. (in relation to the payment of I.V.A.).

2.- Information about the products The descriptions of the physical products offered on the website www.urbanshoes.es, including the photographs, graphic or iconographic representations related to said products, are intended to provide the necessary information for the purchase choice by the Customer.

In the event that there is an incident attributable to www.urbanshoes.es, due to causes of force majeure, related to the unavailability of the product that the Client has purchased (once the entire purchase process has been completed), the website will contact with the Client to reimburse the corresponding amount, the Client being compensated and with nothing more to claim between the parties.

The website www.urbanshoes.es reserves the right to establish certain campaigns on certain products, such as offers, coupons and discounts. In any case, said campaigns will be subject to additional conditions of sale, which in any case will be available to the Client; without this preventing the application of these terms and conditions of sale. It is important to point out that the Client must, prior to making the purchase of the product, review the description and characteristics of the same and any other condition that appears in it (including, without limitation, compliance with any term and condition of the aforementioned ). In the case of contradiction/conflict, the descriptions of the product and the additional conditions that appear in its sale will prevail over these Terms and conditions. The website www.urbanshoes.es informs the Client that it is framed within the online sales businesses called Dropshipping.

This means that the website www.urbanshoes.es, once the Customer purchases the product, contacts the product suppliers (located in the People's Republic of China) who will be in charge of making the delivery directly to the Customer in the address indicated. In any case, www.urbanshoes.es undertakes to respect at all times Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (regulations regarding consumers and users), as well as the rest of the applicable legislation, the Client being able at any time to contact the website www.urbanshoes.es for the management of possible incidents that occur with said products , through the following email: customer.service@urbanshoes.es.

3.- Price of the products, shipping costs, taxes, fees, customs 3.1.- Price of the products The purchase process of the product/s through the website www.urbanshoes.es will be as follows: The Client will select the product/s that he wishes to purchase. The price of the product will appear in photographs, graphic or iconographic representations thereof. Next, you will enter the necessary fields related to the size and color of the product (and the rest of the necessary fields for the selection of the product/s). Then add the requested product/s to the basket. Once the selection of the product/s has been made by the Client, they will go to the "MY BASKET" section, located at the top of the web page, being able to access the basket at that time to modify the purchase or continue with the purchase process. purchase by accessing the "CHECK OUT" section. On the “CHECK OUT” web page, you will enter the necessary data.

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ONLINE SUPPORT

Our customer service is Available 24/7. You can mail us at customer.service@urbanshoes.es