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7-day try-on policy

 

Our 7-day Try On Policy allows customers to try on shoes for up to 7 days from the date of purchase for certain sizes or colors If the shoes do not fit, customers can return them for a full refund or exchange for a different size or color, we will handle all the returns and shipping cost, To be eligible for a return or exchange for no fees

shoes must be in their original condition, with all original packaging and tags attached. Shoes must not have been worn outside or show any signs of wear. terms and conditions my apply as following 

1. Customers may try on shoes for up to 7 days from the date of purchase.

2. Customers must keep the original packaging and all tags attached to the shoes.

3. Customers must wear socks when trying on shoes.

4. Customers must not wear the shoes outside.

5. Customers must return the shoes in the same condition as when they were purchased.

6. Customers must return the shoes in the original box with all original packaging and tags.

7. Customers must return the shoes within 7 days of purchase.

8. Customers may be subject to a restocking fee if the shoes are returned if they not meet those criteria mentioned above .

If you have any questions about our 7-day Try On Policy, please contact us.

 

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Our customer service is Available 24/7. You can mail us at customer.service@urbanshoes.es